Privacy policy

Privacy Policy

This Privacy Policy describes how Kayataraa (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit kayataraa.com or make a purchase from us.

Information We Collect

Information you provide directly:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely via Shopify Payments / Razorpay — we never store full card details on our servers)
  • Order history and preferences

Information collected automatically:

  • Device type, browser, IP address, operating system
  • Pages visited, products viewed, time spent on the site
  • Referring URL and search terms
  • Cookies and similar tracking technologies

How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer support communication
  • Improve our website, products, and customer experience
  • Send marketing communications about new arrivals, offers, and style guides (you can opt out at any time)
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We share data only with trusted partners who help us operate the business:

  • Shopify — hosts our store, processes orders
  • Payment gateways (Razorpay, Shopify Payments, etc.) — to process transactions securely
  • Courier partners (Delhivery, Bluedart, India Post, etc.) — to deliver your order
  • Email and SMS services — for transactional and marketing communication
  • Analytics tools (Google Analytics, Meta Pixel) — to understand site usage in aggregate

We may also disclose information when required by law, court order, or to protect our rights.

Cookies

We use cookies to keep you signed in, remember your cart, analyse traffic, and personalise content. You can disable cookies in your browser settings, though parts of the site may stop working correctly.

Data Security

All payment information is encrypted using TLS and processed by PCI-DSS compliant gateways. We use industry-standard safeguards to protect your data, but no system on the internet is 100% secure.

Your Rights

  • Access — request a copy of the personal information we hold about you.
  • Correction — ask us to fix inaccurate or incomplete data.
  • Deletion — request that we erase your data, subject to legal obligations.
  • Opt-out — unsubscribe from marketing emails at any time using the link in every email.

Email privacy@kayataraa.com to exercise these rights. We’ll respond within 30 days.

Children’s Privacy

Our store is not intended for users under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The latest version is always available on this page.

Contact

Kayataraa · Surat, Gujarat, India · privacy@kayataraa.com