Get in Touch
We'd love to hear from you. Reach out for queries, custom orders, or wholesale enquiries.
Send us a Message
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Visit Our Store
Our Address
Kayataraa Jewellers, Diamond Plaza, Surat, Gujarat, India - 395002
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Store Hours
Online orders and WhatsApp messages are received 24/7. Replies on the next business day.
Wholesale & Bulk
Looking for bulk orders, retailer pricing, or custom bridal sets? Our B2B team can help.
Email Wholesale Team →Visit Our Store
Stop by our atelier in the heart of Surat's diamond district
Frequently Asked Questions
Quick answers to common questions about Kayataraa
Standard delivery takes 5–7 business days. Express delivery (2–3 days) is available at checkout for select pincodes. Orders placed before 12 PM are processed the same day.
Yes! We offer easy 7-day returns and exchanges on all products. The item must be unused, in its original packaging, with tags intact. Simply contact us at support@kayataraa.com or WhatsApp us to initiate a return.
Every piece of KAYATARAA jewellery is BIS hallmarked and quality certified. We use genuine American diamonds and high-quality metals. Each piece comes with a certificate of authenticity in the box.
Yes! We offer custom bridal sets, bulk orders for events, and personalised engraving on select pieces. Contact our team via the form above or WhatsApp with your requirements and we'll prepare a custom quote within 48 hours.
Store your jewellery in the pouch provided, away from perfumes and moisture. Clean gently with a soft, dry cloth. Avoid contact with harsh chemicals, swimming pools, and bathing. Each box includes a care instruction card.
Yes, Cash on Delivery is available for orders up to ₹5,000 at select pincodes. For orders above ₹5,000 or to COD pincodes outside our standard zone, please reach out to our team — we offer flexible payment options including UPI, cards, and bank transfer.